The Fall of Google

Originally shared by Gideon Rosenblatt

The Fall of Google

I am very sad to write this, but Google's failure of leadership on Google+ is a complete disaster. The utter disregard for end users is shocking.

I hope that business cases will be written about Google+ in the future to illustrate what happens when businesses lose sight of the fact that end users still needed to be treated with the same respect accorded to paying customers.

I hope, too, that people will take a lesson from this service and the tremendous loss of human capital that it represents, to reassess how willing we are to trust our creations and our relationships to large corporations.

https://www.the-vital-edge.com/fall-of-google-plus/

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