> In a test lab, Bert2 -- a humanoid robot with three separate displays, allowing its eyes and mouth to express...
Originally shared by Daniel Estrada
> In a test lab, Bert2 -- a humanoid robot with three separate displays, allowing its eyes and mouth to express various emotions -- performed in three different ways. One was silent and made zero mistakes, while a second was mute and programmed to make a single blunder (which it would then correct, quietly). A third was able to speak and accept simple "yes" or "no" responses from the user. In a basic kitchen scenario, the vocal android would apologise for its mistakes -- after dropping an egg, for instance -- and give a heads-up when it was about to try a new technique.
While the slowest, it was the robot that most people preferred.
But here's where it gets interesting. At the end of the exchange, the robot would ask for a job. Some participants were reluctant to say no -- even if they preferred the silent, more efficient robot -- because they thought it would upset the machine. "It felt appropriate to say no, but I felt really bad saying it," one of the test participants said. "When the face was really sad, I felt even worse. I felt bad because the robot was trying to do its job."
More: https://www.engadget.com/2016/08/24/people-lie-robots-avoid-hurting-feelings/
Full article: https://arxiv.org/ftp/arxiv/papers/1605/1605.08817.pdf
via 李卓
https://www.engadget.com/2016/08/24/people-lie-robots-avoid-hurting-feelings/
> In a test lab, Bert2 -- a humanoid robot with three separate displays, allowing its eyes and mouth to express various emotions -- performed in three different ways. One was silent and made zero mistakes, while a second was mute and programmed to make a single blunder (which it would then correct, quietly). A third was able to speak and accept simple "yes" or "no" responses from the user. In a basic kitchen scenario, the vocal android would apologise for its mistakes -- after dropping an egg, for instance -- and give a heads-up when it was about to try a new technique.
While the slowest, it was the robot that most people preferred.
But here's where it gets interesting. At the end of the exchange, the robot would ask for a job. Some participants were reluctant to say no -- even if they preferred the silent, more efficient robot -- because they thought it would upset the machine. "It felt appropriate to say no, but I felt really bad saying it," one of the test participants said. "When the face was really sad, I felt even worse. I felt bad because the robot was trying to do its job."
More: https://www.engadget.com/2016/08/24/people-lie-robots-avoid-hurting-feelings/
Full article: https://arxiv.org/ftp/arxiv/papers/1605/1605.08817.pdf
via 李卓
https://www.engadget.com/2016/08/24/people-lie-robots-avoid-hurting-feelings/
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